Terms of Service

Last updated: August 22, 2025

Welcome to The Growth Lane. By using our website and services, you agree to the terms below. We keep things simple and transparent, but if you have any questions, you can always contact us at office@thegrowthlane.com.

1. Who We Are

We are The Growth Lane, a UK-based digital agency helping businesses grow through web design, eCommerce solutions, and marketing services.

2. Using Our Services

When you work with us, you agree to:

  • Provide accurate information about your business and project

  • Use our services only for lawful purposes

  • Respect our intellectual property (our designs, content, and code remain ours until full payment is made)

We reserve the right to decline or stop a project if it involves illegal, harmful, or unethical activity.

3. Payments & Billing

  • All prices are agreed before work begins and stated in GBP (£).

  • Payment terms will be outlined in your proposal or invoice.

  • Work may pause if payments are delayed.

  • For recurring services (like hosting or ongoing support), you’ll be billed as agreed in advance.

4. Intellectual Property

  • Once you’ve paid in full, the final website, designs, or materials we’ve created for you are yours.

  • Any tools, plugins, or licensed software we’ve used may remain under third-party licences.

  • Our pre-existing materials, frameworks, and know-how remain our property.

5. Limitations of Liability

We work hard to deliver quality results, but:

  • We can’t guarantee uninterrupted website uptime (as hosting and third-party platforms are outside our control).

  • We are not liable for loss of profit, business, or data caused by external issues like hosting downtime, third-party plugin failures, or cyberattacks.

  • Our liability is limited to the amount you’ve paid us for the project in question.

6. Changes to Services

We may update our services, prices, or terms from time to time. If we do, we’ll post the updates here and, where relevant, notify you directly.

7. Cancelling a Project

If you wish to cancel:

  • Work already completed must be paid for in full.

  • Deposits are non-refundable unless agreed otherwise.
    If we need to cancel, we’ll refund any payments for work not yet delivered.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled by UK courts.

9. Contact Us

If you have any questions about these Terms, email us at:
📩 office@thegrowthlane.com